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Shipping & Delivery Policy

How tyre delivery and fitting appointments work when ordering from TyreRoomDirect.

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Last updated: March 2026 · TYREROOM LTD

Delivery Options

When placing an order on TyreRoomDirect, customers may be able to choose between the following options depending on availability:

  • Delivery to a local garage for fitting
  • Mobile tyre fitting at your location
  • Home or business delivery of tyres only

Delivery Times

Delivery times may vary depending on tyre availability, supplier location, and courier services. Estimated delivery times will normally be shown during checkout, but these are estimates and not guaranteed delivery dates.

Delivery to Fitting Partners

If you select a garage fitting or mobile fitting service, tyres may be delivered directly to the selected fitting partner. Once the tyres arrive, the fitting partner will carry out the fitting appointment at the agreed time.

Home Delivery

If you choose delivery only, tyres will be shipped to the delivery address provided during checkout. Customers are responsible for ensuring the delivery address is correct.

If delivery cannot be completed due to incorrect address details or missed deliveries, additional delivery charges may apply.

Missed Deliveries

If a courier attempts delivery and no one is available to receive the tyres, the courier may attempt redelivery, leave the tyres in a safe place, or return the tyres to the depot.

Additional delivery charges may apply if redelivery is required.

Stock Availability

Tyres listed on TyreRoomDirect are sourced from suppliers and partner warehouses. In rare cases, stock availability may change after an order has been placed. If this happens, we will contact you to arrange an alternative tyre or issue a refund.

Delivery Issues

If your tyres arrive damaged or if there is a delivery problem, please contact us as soon as possible at sales@tyreroomdirect.com. We may ask for photos or further information so we can investigate the issue with the courier or supplier.

Fitting Appointments

If you have selected a fitting service, please ensure your vehicle is available at the agreed appointment time. If the vehicle is not available or accessible, the fitting partner may need to reschedule the appointment and additional charges may apply.

Contact

Email: sales@tyreroomdirect.com

Address: Unit 2, 64 Trafalgar Road, Kettering, Northamptonshire, NN16 8DD

Questions about delivery? sales@tyreroomdirect.com

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